Last Updated: November 2024
1. Information We Collect
We collect information you provide directly:
- Contact details: Name, phone number, email address
- Vehicle information: Make, model, year, VIN, registration number
- ECU data: Original and modified calibration files
- Service history: Records of work performed
2. How We Use Your Information
- Provide and improve our tuning services
- Contact you regarding appointments and updates
- Maintain backup of your original ECU files
- Send service reminders (with your consent)
- Comply with legal obligations
3. Information Sharing
We do NOT sell your personal data.
We may share information only with:
- Service partners (only when necessary for your service)
- Legal authorities (when required by law)
4. Data Security
- ECU files stored securely with restricted access
- Customer data protected with industry-standard measures
- Physical records kept in secure location
5. Data Retention
- ECU files: Retained 15 days future service
- Contact information: Kept while you remain a customer
- Service records: Maintained for 6 months
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data (except where legally required to retain)
- Opt-out of marketing communications
7. Cookies & Website
Our website may use:
- Essential cookies for site functionality
- Analytics to improve user experience
You can disable cookies in your browser settings.
8. Changes to Policy
We may update this policy periodically. Significant changes will be communicated via email or website notice.
Questions? Contact us for any privacy-related concerns.